Sadly, there are cases nowadays of some less than ethical
practices in the removals industry. There are many different types of removal
companies out there, from the lone man with a van, through to the
nationwide removal companies with fleets of trucks and multiple depots.
You have to be careful when choosing a removal company.
You are about to allow strangers into your house, remove your possessions, load
onto a removal lorry then drive off and deliver to your new home.
The vast majority of removal companies in the UK are
genuine hard-working businesses built on the foundations of trust and respect
for your property. However, there are a handful of companies who are tarnishing
the industry, and causing concern for customers.
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You can call them scammers, inexperienced removers,
under-handed or just out to make as much money as they can. They may be located
in every town or city throughout the UK.
It will be highly unlikely they will be registered with a
Trade Association or can provide you with genuine customer testimonials or
genuine positive reviews on the internet (on trusted review sites).
These removal companies have found
ways to get more money out of their customers. The most common way is by
providing a low quote prior to the move, then on the day of the move increasing
the removal cost.
Top Tip: When you are considering a removal company
(type their name into Google, then add the following - complaints, reviews,
testimonials) you will then see if there is any negative or positive feedback
about the company.
When getting house removal quotes, it is always best to get at least 3 quotes to
ensure that your quotes are realistic. Generally the middle quote will be the
best. However, base your decision on the person you have been dealing with - do
you trust them. It will be worth paying a bit more if the most expensive quote
is with the most trusted person.
Alarm bells should ring if you get a very low quote.
